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Subprocessors

Effective date: [EFFECTIVE_DATE — set before publishing]

Tervano uses the third-party service providers below to operate the Tervano platform. Some are only engaged once a dealership or Tervano configures them (for example, an AI provider requires an API key to be set) — those are marked accordingly rather than listed as if already active for every account.

ProviderPurposeLocationStatus
SupabaseDatabase, authentication, and file storageEU (project-configurable)in use
VercelApplication hostingEU/US (project-configurable)in use
AnthropicAI-assisted response generationUnited Statesused only if configured
OpenAIAI-assisted response generation (alternative provider)United Statesused only if configured
StripePayment processing and billingEU/USused only if configured
ResendTransactional email deliveryUnited Statesused only if configured
TwilioSMS messaging (if enabled by a dealership)United Statesused only if configured

We will update this list before engaging any new subprocessor that would process personal data for which we act as processor. Questions: privacy@tervano.ie.